Transform your customer experience & drive conversions.

At Basicly, we build intelligent chatbots that turn visitors into customers. Our custom AI bots handle enquiries, send quotes, take bookings, and offer 24/7 support—all without lifting a finger. Say goodbye to missed opportunities and hello to more sales, happier customers, and a smoother experience from the very first click.

Meet Your Newest Team Member

Let's think of your Chatbot as your new team member. We'll design everything from:

  • Build Connection: Your chatbot isn’t here to replace your customer service team — it’s here to enhance it. Acting as the bridge between your business and potential customers, it ensures no opportunity slips through the cracks.

  • Reflect Your Brand Voice: From the words it uses to the tone it sets, we tailor your chatbot’s language to align with your brand’s personality. Every message feels like you, building trust and connection.

  • Seamless Customisation: Designed to blend beautifully with your website, your chatbot will look and feel like a natural part of your digital presence.

Customised ChatBots that personalise your customer experience.

Customer Support & Engagement

24/7 Instant Support – Respond to customer enquiries anytime, reducing wait times. Answer FAQs – Provide quick answers to common questions, saving time for human agents. Live Chat Handoff – Transfer complex queries to a human agent when needed. Multilingual Support – Communicate with customers in different languages.


Sales & Lead eneration

Qualify Leads – Gather customer details and filter potential buyers before sending them to sales reps.
Personalized Recommendations – Suggest products or services based on user behavior.
Abandoned Cart Recovery – Remind customers about unfinished purchases and offer incentives.
Upselling & Cross-Selling – Recommend additional products or upgrades to increase sales.

Marketing & Customer Engagement

Interactive Promotions – Engage visitors with quizzes, giveaways, or special offers. Email & SMS Capture – Collect customer contact information for future marketing. Product Demos – Provide guided walkthroughs or tutorials. Surveys & Feedback – Gather customer opinions to improve products and services.

Operations & Automation

Appointment Booking – Schedule meetings or services without human intervention. Order Tracking – Allow customers to check their order status in real-time. Billing & Payments – Assist customers with invoices, transactions, and payment-related queries. HR & Employee Support – Automate internal queries for HR, IT, or onboarding processes.

Data & Insights

Customer Behavior Tracking – Analyze interactions to improve business strategy.
Sentiment Analysis – Detect customer emotions and improve responses accordingly.
Performance Metrics – Provide reports on chatbot effectiveness and user engagement.


FAQs

Have Questions?

QUESTION

What exactly do you offer?

ANSWER

We create and install custom AI chatbots tailored to your business needs. These bots live on your website and help engage visitors, answer questions, and even capture leads—24/7.

QUESTION

What kind of businesses do you work with?

ANSWER

We work with all kinds—from e-commerce and local service providers to agencies and tech startups. If your business has a website and customers, a chatbot can help.

QUESTION

How is this different from ChatGPT or other bots?

ANSWER

While platforms like ChatGPT are general-purpose, our chatbots are trained on your business—your FAQs, services, tone, and goals. The result is a bot that speaks your language and actually helps your users.

QUESTION

Do I need to know any code?

ANSWER

Nope! We handle everything—design, integration, and updates. You just sit back while we do the technical stuff.

Social

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Twitter

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Get in touch

basiclyHQ@gmail.com